Which payment methods are accepted?

We currently accept the following payment methods:

  • BTC
  • Credit/Debit cards

We only accept Visa and Mastercards.

How fast do you process and ship orders?

All orders take 1-2 business days to process. Cut off is every 5 PM EST, orders placed after 5 PM will be processed the following day. Domestic orders ship M, T, W, Th, F and International orders ship M, W, F.

How do I track shipment progress?

Once you have received an email from us that your order has been shipped, you can simply follow the link and to track your order. You typically receive an email confirmation immediately after the order has been shipped.

What if I entered a wrong address for my order?

If you entered the wrong address for your shipment please contact us immediately after you have placed your order or before your order ships.

What Countries do you ship to?

We ship orders worldwide except for the countries and US States where Kratom is banned and illegal.

The following countries have banned kratom: Thailand, Australia, Burma, Malaysia, Myanmar, Sweden, Lithuania, Vietnam.

US States where kratom is illegal: Florida, Louisiana, Tennessee, Wisconsin, Vermont, Indiana.

Please note that orders from countries and states mentioned will not be accepted.

How long does shipping take?

The shipping time frame for Domestic orders is 1-5 business days while International orders take 1-3 weeks.

How do I cancel my order?

If you wish to cancel your order simply email us before your order ships. We can no longer cancel shipped orders.

Countries where CBD is allowed: 

United States

Argentina

Austria

Belgium

Belize

Brazil

Bulgaria

Canada

Chile

China

Colombia

Costa Rica

Croatia

Cyprus

Czech Republic

Denmark

England

Estonia

Finland

France

Georgia

Germany

Greece

Guam

Guatemala

Hong Kong

Hungary

Iceland

India

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Netherlands Antilles

Northern Ireland

Norway

Paraguay

Peru

Poland

Portugal

Puerto Rico

Romania

Russia

Scotland

Slovak Republic

Slovenia

South Africa

Sweden

Switzerland

U.S. Virgin Islands

United Kingdom

Uruguay

Wales